Toll Free at 1-877-651-1171
The River Parish Transit Authority (RPTA) was created by special Louisiana legislation for the purpose of providing regional transit service covering St. Charles, St. James, and St. John the Baptist parishes. The RPTA is governed by a governed by a seven person board with representation from each parish. RPTA provides a general public demand-response service in St. Charles and St. John the Baptist parishes with connectivity to St. James Parish and the city of Kenner’s transit systems.
RPTA has a contract with Veolia Transportation Services and GCR Inc. to operate the service and to provide grant management services. Veolia provides drivers and dispatchers who are under the supervision of an operations manager assigned to the RPTA and GCR manages the agencies grants and coordinates other business operations. RPTA has contracted with Solutient as their Fiscal Agent to provides fiscal and oversight services.
RPTA operates five 10 to 12 passenger vehicles. Each vehicle is equipped with a wheel chair lift and can accommodate two wheelchair passengers. Service is curb to curb, meaning passengers will be picked up and dropped off at that point along the public street nearest to the point they wish to get on or off the bus. Vehicles cannot enter private property including shopping center parking areas. Due to the size of these small buses, drivers may have difficulty turning around or maneuvering on short and narrow public lanes and as a result riders attempting to leave or reach points along such lanes may be requested to meet the bus at the closest corner.
If you have questions about service, lost and found, complaints, commendations or suggestions, please call the RPTA Transit Office at 985-651-1141 or 1-877-651-1171 weekdays between the hours of 8:30 a.m. and 4:30 p.m.
The service will be provided Monday through Saturday for trips scheduled between 5:30 a.m. and 7:30 p.m.
There is no service on Sundays or the following public holidays: New Years Day, Martin Luther King Day, Mardi Gras Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the Friday after Thanksgiving Day and Christmas Day.
The fare for a one-way trip on the RPTA is $2.00. Children 4 and under ride free. Drivers will accept EXACT FARE ONLY. Drivers will not carry cash or make change. Each bus is equipped with a fare box and the exact fare must be deposited prior to the passenger taking his or her seat.
Ask your driver about participating in the RPTA Pass Program. Participants are entered to win a free pass booklet! Winners are randomly selected once a month at the RPTA Board Meetings.