River Parishes
Transit Authority

October 25, 2024 RPTA Meeting Notice

Responses to Proposers’ Questions – RFP for the Provision of the Oversight of Operating, Administrative and Financial Aspects of the Public Transit Service in St. Charles and St. John the Baptist Parishes Louisiana

Addendum #1 published April 3, 2024 for the RFP for the Provision of the Oversight of Operating, Administrative and Financial Aspects of the Public Transit Service in St. Charles and St. John the Baptist Parishes Louisiana

Public Notice Regarding Virtual Pre-Proposal Date Change for the RFP for the Provision of the Oversight of Operating, Administrative and Financial Aspects of the Public Transit Service in St. Charles and St. John the Baptist Parishes Louisiana

RFP for the Provision of the Oversight of Operating, Administrative and Financial Aspects of the Public Transit Service in St. Charles and St. John the Baptist Parishes Louisiana

RFP Responses to Proposer Questions

Addendum #1 RPTA Operations Management RFP

Public Notice – RFP for Operations & Grants Management Pre-Proposal Call October 23, 2023

Public Notice – RFP for Operations & Grants Management

RFP for Operations & Grants Management

Click Here for July 9, 2021 Rider App Press Release

Scheduling a Ride

Passengers may call the local office number 985-651-1141 to schedule a ride. Phone lines are open 8:30AM-5:00PM, Monday-Friday and 8:30AM-1:30PM Saturday. Speak to a dispatcher who will assist callers in scheduling a trip. Please leave a message if there is no answer. RPTA is encouraging the public to schedule non-work related trips between 9:00AM and 3:30PM. This will help the RPTA increase efficiency in transporting persons to and from job sites during early morning and late afternoon hours.

Reasonable Modifications/Special Accommodations for Handicapped Persons

Reasonable Modifications/Accommodations Procedures

The driver of each vehicle will assist the boarding and unboarding of wheelchair passengers in operating the lift, securing the wheelchair and depositing fares. No fare will be assessed to a personal care attendant (PCA) who is traveling with an eligible elderly and/or disabled person who cannot ride by themselves. Persons scheduling such a trip must let the dispatcher know that the PCA will also be riding.

The RPTA will provide information in accessible formats upon request. Please contact the RPTA General Manager at (985)-651-1141.

Civil Rights

The River Parishes Transit Authority (RPTA) prohibits discrimination and ensures equal opportunity for persons with disabilities in transportation in accordance with the Americans with Disabilities Act (ADA); operates services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act; and follows Executive Order 13166 in identifying and engaging Limited English Proficiency (LEP) populations to ensure their involvement and knowledge of transportation planning and projects in and around their communities.

ADA – Title II of the Americans with Disabilities Act of 1990 prohibits discrimination and ensures equal opportunity for persons with disabilities in employment, State and local government services, public accommodations, commercial facilities, and transportation. In accordance with these requirements the RPTA will not discriminate against qualified individuals with disabilities on the basis of disability in RPTA’s services, programs or activities.

Title VI – RPTA operates its programs and services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act.

LEP – The RPTA follows Executive Order 13166 in identifying and engaging Limited English Proficiency (LEP) populations to ensure their involvement and knowledge of transportation planning and projects in and around their communities. An LEP person is defined as one who does not speak English as his or her primary language and has a limited ability to read, write, or understand English.

Any person who believes that he or she, individually, or as a member of any specific class of persons, has been subjected to discrimination on the basis of race, color, or national origin (Title VI), or on the basis of disability (ADA), or on the basis of limited ability to read, write, or understand English (LEP) as noted below may file a written complaint with the River Parishes Transit Authority, 149 Woodland, Laplace, LA 70068. For questions regarding RPTA’s Civil Rights policies, please contact the RPTA’s General Manager at (985)-651-1141.

Click Here to Report Fraud to the LLA Hotline