River Parishes
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Local at 985-651-1141For Louisiana Relay Service dial 7-1-1 or call one of the toll free numbers below: |
November 28, 2024 Service Announcement
RFP Responses to Proposer Questions
Addendum #1 RPTA Operations Management RFP
Public Notice – RFP for Operations & Grants Management Pre-Proposal Call October 23, 2023
Public Notice – RFP for Operations & Grants Management
RFP for Operations & Grants Management
Click Here for July 9, 2021 Rider App Press Release Passengers may call the local office number 985-651-1141 to schedule a ride. Phone lines are open 8:30AM-5:00PM, Monday-Friday and 8:30AM-1:30PM Saturday. Speak to a dispatcher who will assist callers in scheduling a trip. Please leave a message if there is no answer. RPTA is encouraging the public to schedule non-work related trips between 9:00AM and 3:30PM. This will help the RPTA increase efficiency in transporting persons to and from job sites during early morning and late afternoon hours.
Scheduling a Ride
Reasonable Modifications/Special Accommodations for Handicapped Persons
Reasonable Modifications/Accommodations Procedures
The driver of each vehicle will assist the boarding and unboarding of wheelchair passengers in operating the lift, securing the wheelchair and depositing fares. No fare will be assessed to a personal care attendant (PCA) who is traveling with an eligible elderly and/or disabled person who cannot ride by themselves. Persons scheduling such a trip must let the dispatcher know that the PCA will also be riding.
The RPTA will provide information in accessible formats upon request. Please contact the RPTA General Manager at (985)-651-1141.The River Parishes Transit Authority (RPTA) prohibits discrimination and ensures equal opportunity for persons with disabilities in transportation in accordance with the Americans with Disabilities Act (ADA); operates services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act; and follows Executive Order 13166 in identifying and engaging Limited English Proficiency (LEP) populations to ensure their involvement and knowledge of transportation planning and projects in and around their communities.
ADA – Title II of the Americans with Disabilities Act of 1990 prohibits discrimination and ensures equal opportunity for persons with disabilities in employment, State and local government services, public accommodations, commercial facilities, and transportation. In accordance with these requirements the RPTA will not discriminate against qualified individuals with disabilities on the basis of disability in RPTA’s services, programs or activities.
Title VI – RPTA operates its programs and services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act.
LEP – The RPTA follows Executive Order 13166 in identifying and engaging Limited English Proficiency (LEP) populations to ensure their involvement and knowledge of transportation planning and projects in and around their communities. An LEP person is defined as one who does not speak English as his or her primary language and has a limited ability to read, write, or understand English.
Any person who believes that he or she, individually, or as a member of any specific class of persons, has been subjected to discrimination on the basis of race, color, or national origin (Title VI), or on the basis of disability (ADA), or on the basis of limited ability to read, write, or understand English (LEP) as noted below may file a written complaint with the River Parishes Transit Authority, 149 Woodland, Laplace, LA 70068. For questions regarding RPTA’s Civil Rights policies, please contact the RPTA’s General Manager at (985)-651-1141.